Docs
Notes from the work itself
The things we end up explaining in every first call, written down once so you can read them before deciding whether to have one.
All notes
Six things we kept writing down
No newsletter, no gated PDF. Every one of these is the same argument we would make in the room, in the order you are likely to need it.
Handover is a kickoff decision
Documentation, runbooks and paired sessions are scoped at kickoff — not improvised in the engagement's last week.
What fixed price actually fixes
The number is set against an outcome, not a day rate. Here is what that moves onto us, and what it moves off you.
Why we keep choosing the boring stack
Typed, dull and hireable beats novel and dependent on its author. A new hire should understand it in a week.
Instrumentation before dashboards
A dashboard nobody trusts is worse than no dashboard. Put the measurement layer in with the first release.
How a rescue engagement runs
Two weeks of reading before anything changes, then a written verdict you are free to act on either way.
What we decline, and why early
Roughly one enquiry in five gets a no. Saying so in the first reply is the service, not a rejection of it.
Not finding it
Ask the question instead
If the answer you need is not here, send the question. We reply within two working days, and the reply is yours to keep whether or not you hire us.